Ascend Advises Government Window in its Strategic Investment by Riata Capital Group

Washington, DC (October 8, 2025) – Ascend Capital Group (“Ascend”) is proud to announce its role as the exclusive financial advisor to Government Window in connection with its strategic investment from Riata Capital Group (“Riata”). The investment is a major achievement for the Government Window team and marks a new chapter of growth for the organization as it continues to streamline operations and deliver efficient payment processing for citizens and customers.

Headquartered in Kennesaw, GA, Government Window provides state and local governments with a proprietary payments software platform that facilitates payment collection across a broad array of payment methods and service lines. Riata’s investment will support Government Window’s accelerated geographic expansion and the continued buildout of its leading payments software platform.

Government Window’s platform facilitates payments transactions between governmental departments and constituents, allowing citizens to make payments online, in-person, or by phone while providing governments with advanced back-end financial workflow and reporting tools. Operating across more than 30 states and serving more than 550 county and municipal customers, the Company provides its customers with a no-cost, highly secure, and customizable payments platform that includes white-glove customer service, tailored payment and reconciliation reporting, and improved financial oversight. Constituents looking to submit payments through Government Window across a wide array of government departments benefit from increased convenience and an intuitive interface which enables a seamless payments experience via the platform’s purpose-built features and designs.

Jeff Fronterhouse, Managing Partner of RCG, said, “Scott and his team have systematically built one of the leading payment solutions in the government market. By delivering a proprietary and modern software solution, supported by white-glove customer service, the Company delivers exceptional value to its state and local government customers as evidenced by its high customer retention and best-in-class NPS. We look forward to partnering with Scott and his team in this next phase of growth.”

RCG Managing Partner, Blake Battaglia, added, “We are excited to invest in Government Window’s team and technology to deliver even more value to their customers. We believe Scott and his team have built one of the leading payments solutions in the industry, and we look forward to supporting the Company’s continued growth and innovation.”

Government Window’s CEO, Scott Kenney, said, “The entire Government Window team is excited to welcome Riata as our investment partner. We have been impressed with their knowledge of our business, history of success supporting high growth, successful organizations, and vision for how Government Window can provide more value to our customers. Their investment better positions the Company for growth, product innovation, and delivering the highest levels of service for our customers.”

This transaction highlights the continued flow of private equity and growth capital into the GovTech sector, reflecting the critical role that modernized payment systems play in enabling efficient, transparent, and citizen-friendly government operations. As governments at every level pursue digital transformation, the demand for secure, cloud-based payments infrastructure has accelerated. Government Window has been at the forefront of this shift—building a fully integrated platform that simplifies complex financial workflows and enhances the citizen payment experience. DJ Palmer, Managing Director at Ascend, expanded on this by stating, “This investment reinforces the importance of scalable, cloud-native technology in the public sector. Government Window’s platform delivers exactly what governments and constituents need—speed, reliability, and transparency in every transaction. Government Window has built a leading-edge platform and it was a privilege to work alongside Scott and the team to find a great partner in Riata. This is a pivotal step in the journey and we’re excited to see Government Window grow into a GovTech powerhouse.”

Further reflecting on the transaction and working with Ascend, Scott went on to say, “Ascend was a great partner to us during this process and I’m excited about this next chapter with Riata. The Ascend team was relentless, and their strategic guidance, composure, and unwavering commitment made all the difference. They were instrumental in the transaction and I’m grateful for Ascend’s role getting to this important milestone.”

The strategic investment was effective August 29, 2025.

Contact

Douglas Palmer, Jr. (“DJ”)

dpalmer@ascendcg.com | 703.509.2845

Ascend was a great partner to us during this process and I’m excited about this next chapter with Riata. The Ascend team was relentless, and their strategic guidance, composure, and unwavering commitment made all the difference. They were instrumental in the transaction and I’m grateful for Ascend’s role getting to this important milestone.

Riata Capital Group
Riata Capital Group

RCG is a leading Dallas-based private equity investment firm that partners with seasoned management teams to invest in growing, profitable, privately held companies with a focus on three industry sectors: business services, consumer, and healthcare services. Riata takes a selective approach to investing in high-potential businesses whose owners and management teams want an investment partner with the capital, experience, and record of successful collaboration required to achieve their liquidity and value-creation objectives. Over the course of their careers, the principals of RCG have deployed over $2 billion of capital into 47 platforms and more than 400 add-on acquisitions totaling over $7.5 billion in transaction value. With significant investment experience, a balanced team with financial and operating expertise, a strong team of seasoned operating partners, and significant experience in the firm’s targeted sectors, Riata provides a compelling value proposition to business owners and entrepreneurs. Additional information is available on the firm’s website: www.riatacapital.com.

Government Window
Government Window

Government Window provides a best-in-class, innovative payment solution designed to integrate and automate payment processes for governments while providing convenient and secure payment methods for citizens. The Company primarily serves small to mid-size counties and municipalities across more than 30 states in the U.S. Headquartered in Kennesaw, GA, the Company has been providing white glove service to customers since 2006. For more information, visit www.governmentwindow.com/.

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